connect-telegram
How Can We Help?

Importing Order Tracking for Dropship Products

If you need to upload multiple tracking orders to BurgerShop simultaneously, follow this guide to use the import product function effectively.

Step-by-Step Guideline

Step 1: Access Tracking Management

  • Log in to your BurgerShop admin.
  • Navigate to Order > Tracking Management.

Step 2: Initiate Import

  • Choose the selected store or all stores to import tracking.
  • Click Import.

Step 3: Download the CSV Template

  • In the Import tracking popup, click Sample CSV Template to download the standard template.

Step 4: Enter Information into the CSV File

  • Fill in the necessary information in the CSV file:
    • Order Id: Required. This should be taken from the BurgerPrints system according to the correct order in the existing system.
    • Line Item Id: Required.
    • Tracking: Required. Must not leave blank spaces and must not exceed 40 characters.
    • Tracking Carrier: Required. Enter the correct name from the list of carriers.
    • Date Shipped: Required. Enter the date in the correct format (mm/dd/yyyy).

Note: If you want to overwrite existing tracking numbers with new ones, check the “Overwrite tracking number for any current order” checkbox.

Step 5: Upload the CSV File

  • Click Upload and preview the tracking orders.

Step 6: Complete the Import

  • Click Import to finish the process.

After a successful import, the system will automatically send a new tracking notification to your email. This ensures that your tracking information is up-to-date and customers receive real-time updates on their orders.