How to Create a Custom Email Address with Your Domain Name

Setting up a custom email address with your domain name enhances your professional image. This guide will show you how to configure your email settings using either BurgerShop’s email service or your own external email service.

Email Configuration Options

BurgerShop provides two options for configuring your email:

1. BurgerShop Sending Service
2. Other (External Email Service)

For Domains Purchased Through BurgerShop

BurgerShop Sending Service will be automatically activated.

For External Domains

You need to configure DNS to activate the BurgerShop email profile or add your external email service.

A. Setting Up BurgerShop Sending Service

Step 1: Access Email Configuration

• Click on BurgerShop Sending Service.
• Click Configure DNS.

Step 2: Create DNS Records

• The system will create DNS records for your domain.
• Copy the newly created record and declare it on Cloudflare.

Step 3: Default Information

• Default Name: Displayed on the email sent to the buyer.
• Default Email: Displayed on the email sent to the buyer.

Step 4: Verify DNS Records

• After declaring the record on Cloudflare, check the box I’ve added these records and select Verify.
• The system will notify you when the configuration process is complete.

B. Setting Up Other (External Email Service)

Step 1: Access Email Configuration

• Click on the Other button.
• Click Configure to open the Configure Email Sender screen.

Step 2: Enter Default Information

• Default Name: Displayed on the email sent to the buyer.
• Default Email: Displayed on the email sent to the buyer.
• Note: For Gmail’s SMTP, the system will use the SMTP creation email as the default email.

The default name will be displayed on the email sent to the buyer

Enter a valid email in the Default email field:

• The default mail will be displayed on the email sent to the buyer
• Note: Default email will be the email that sends notifications to the buyer when you use 3rd party’ SMTP. In case you use gmail’s SMTP, the system will take the SMTP creation email as the default email.

Step 3: Choose Method

• Select the communication protocol used to send and receive emails over the Internet.

Step 4: Enter SMTP Details

• SMTP Hostname: If using Gmail, enter smtp.gmail.com.
• SMTP Port: For Gmail, use 465.

Enter SMTP Port

Note: If you already have a third-party SMTP account, enter the SMTP Hostname and port information from that account. If you do not have a third-party SMTP account, please use Gmail’s SMTP. The SMTP hostname for Gmail is smtp.gmail.com, and the port is 465.

Step 5: Enter SMTP Account Information

• Create a 2-layer protected password via Google:
  • Open your Google account and go to Manage your Google Account > Security > 2-Step Verification.
  • Enable 2-Step Verification and select App passwords.
  • Enter the app name and click Create. Google will provide the password.

In this step, you need to create a Google app password with a 2-step verification (this is different from your Gmail login password).

To create a 2-step verification app password, go to your Google account > Manage your Google Account > Security > 2-Step Verification.

On the 2-Step Verification screen, enable the feature. Then scroll down and select “App passwords.”

On the App Passwords screen, enter the app name and click the “Create” button. Google will generate the password you need. Save this password for SMTP use.

Now, proceed to Step 6 by entering the email and the SMTP password you just created.

Step 6: Enter Test Email

• Enter a test email to ensure the configuration is complete.

Step 7: Activate

• After a successful test, click Activate to complete the setup.

The results will be displayed as the following (example):