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Refund an order

You might need to refund an order and send money back to your customers due to different reasons, such as the order being unable to process, the delivered products being defective, etc

Step-by-Step Tutorial

1- From your admin site, go to Orders > All Orders.

2- Click on the order you want to cancel and refund. You will be directed to the order details page.

3- Click Cancel.

After clicking cancel button, the system auto-refund for customer