Refunding an Order

You may need to refund an order for various reasons, such as an inability to process the order or defective products. This guide will help you understand how to refund an order and return the money to your customer.

Step-by-Step Guideline:

Step 1: Access Orders

• From your admin site, go to Orders > All Orders.

Step 2: Select the Orders to Refund

• Click on the order you want to cancel and refund. This will direct you to the order details page.

Step 3: Cancel Order

• Click Cancel

Step 4: Automatic Refund

• After clicking the cancel button, the system will automatically refund the customer.

By following these steps, you can efficiently process a refund, ensuring that the customer’s payment is returned promptly.