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Cancel an order

As a merchant, if notices a suspected fraud on an order, the product is out of stock, or other reasons, you can easily get the order cancelled to stop the order processing.

Step-by-step guide:

1- From your BurgerShop admin site, go to Orders > All Orders. A list of orders will be displayed:

2- Click the order you want to cancel and refund. You will be directed to the order detail page.

Note: You can only cancel orders with fulfillment status as Unfulfill

3- Click Cancel order.

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