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Create a Contact Us page

Contact us is an important page for customers to reach out to you or your business to ask for support during their shopping at your store. This page should be created on every store and set wherever easy to navigate so that the visitors can send their questions and tackle unexpected issues as soon as possible.

On BurgerShop, the Contact Us page might include a short description/phone number or email address. When a new request is submitted, an email will be sent to the store’s customer email. This article will guide you on how to create a Contact Us page and add it to the menu.

I- Create a Contact Us page

Note: By default, all BurgerShop stores will have a built-in Contact Us page. You can edit the page content according to your business’s preference.

1- From your store admin, go to Store channel > Pages 

2- Click Contact Us.

3- Edit the title and content.

4- In the Visibility section, you can choose whether you want your webpage to be published or not. By default, your new webpage will be visible when you click Save. Select Hidden if you want your new webpage to be hidden from your online store.

5- Click Save.

6- You can also create a Contact form that allows customers to leave messages at your store so you can contact them later. In the Template section, choose Contact Us

7- Save

8- By default, the new form will display at the end of your page content as below. The customer’s email will be directly sent to your store’s customer email.

II- Add Contact Us page to menu

1- From BurgerShop admin site, go to Store channel > Navigation.

2- On the Navigation page, click on the menu title to which you want to add Contact Us.

3- Click Add item.

4- Fill in the name in the Name field like the title of the Contact Us page and select a link to Contact us in the Link field.

5- Click Save