connect-telegram
How Can We Help?

What’s the Problem with Creating Multiple Offers at the Same Time?

Each order can only apply one promotion on SmartSell. If a merchant creates multiple SmartSell offers on their online store, they will be applied in the following order:

STTTypesLevel
1BundleHigh
2Quantity discountMedium
3Suggest productLow

Note:

  • When applying a SmartSell offer, if the customer enters a promotion code (manual promotion) and presses “Apply” to use it, the system will replace the SmartSell offer with the promotion code.

  • If the code is invalid, the promotional code will not be applied, and the system will keep the SmartSell offer intact.
  • After using a valid promotion code (manual promotion) to pay for an order, the customer cannot return to SmartSell offers. If the customer wants to apply SmartSell offers, they need to create another order.

  • The valid promotion code will replace the SmartSell offer.

  • An automatic promotional code can be applied with the SmartSell offer at the same time.
Can’t find the answers you’re looking for? We’re here to help.