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Overview of the Order Module

Managing customer orders, processing orders, and handling abandoned checkouts are crucial to running an online business. BurgerShop provides sellers with the necessary tools to manage these tasks efficiently. This section will introduce and guide you on using BurgerShop’s tools to handle your order-related issues effectively.

Order Status Bar

  • Paid
    • Orders purchased by customers and production costs paid using BurgerPrints fulfillment service.
  • Processed
    • Orders currently in production.
  • Shipped
    • Orders that have been shipped.
  • Cancelled
    • Orders were successfully refunded by the seller. 

Order Information

  • All
    • Displays all orders created.
  • Payment
    • Includes orders purchased by customers or manually created by the seller. 
  • Status
    • Paid: The order has been paid.
    • Unpaid: The order has not been paid (applies only to manual orders).
  • Order ID
    • Unique order code.
  • Tracking
    • The shipping method used. 
  • Reference
    • Secondary order code set by the seller (optional)
  • Customer 
    • Buyer information. 
  • Amount
    • Total value of the order. 
  • Date
    • The date of the order was created.
  • Fulfillment
    • Status
      • Unfulfilled: Orders not yet produced.
      • Scheduled: Orders in Progress.
      • Fulfilled: Orders that have been produced.

By utilizing these tools and understanding the statuses, you can effectively manage your orders and ensure the smooth operation of your online business.