How to use the Freeship Threshold on your store

The Free Ship Threshold feature allows you to automatically offer free shipping when a customer’s order reaches a certain value. It’s a great way to increase average order value and boost conversions.

Step-by-step guide:

Step 1: Turn on Freeship Threshold in Shipping Settings

1. Go to Admin> Store Channel > Theme > Custom theme > Theme Setting > Freeship Threshold tab
2. Toggle Enable Freeship Threshold to turn it on.
3. Set your minimum order value for free shipping to apply (e.g. $50).
4. Click Save.

Step 2: Create a “Shipping Fee – Automatic” promotion

In order for Freeship Threshold to work, you have to set up a Shipping Fee discount (automatic) promo. Click here to learn more

This promotion acts as the engine that powers the free shipping logic. Without it, the threshold setting won’t trigger any free shipping.

Example Setup

• You set Freeship Threshold = $50
• You create an automatic promotion: Shipping Fee with Minimum purchase amount =50 
• When a customer places an order with subtotal = $50 → system automatically applies free shipping.

What your customers will see

– When cart value is below threshold:
“Add $X more to get free shipping!”
– When threshold is reached:
“You’ve unlocked free shipping!”